2 Hour Studio Session

Cancellation Policy

Welcome to Your Content Lab! By booking our studio, you agree to the following terms: 1. Booking and Payment: Booking Confirmation: Your booking is confirmed when you receive a confirmation email from us or when you pay for a manually booked session. Payment: Payment is required in advance to secure your booking. This can be done online during booking or via other agreed methods. Extensions: If you need more time, extensions are subject to availability and must be paid for before the end of your session. 2. Studio Usage: Care of Equipment: Please treat all equipment with care. You are responsible for any damage. Damage Fees: Damage to equipment, the studio, or furniture may result in a fee up to £300 to cover repair or replacement costs. Allowed Activities: Use the studio for content creation as agreed upon during booking. Prohibited Activities:No smoking (including vapes). No activities that may cause damage or hazards. Follow any and all instructions given by Your Content Lab staff. Food and Drink: Please be cautious with food and drinks. Spills must be cleaned immediately. Excessive food or drink that causes extra cleaning will incur a fee. Fake Tan: The use of fake tan products within the studio carries a high risk of staining. Please take extreme care to avoid contact with furniture, backdrops, and other surfaces. Any staining caused by fake tan will result in a cleaning or replacement fee. Cleanliness: Please leave the studio as you found it. You may be charged for excessive cleaning. Responsible Use of Facilities: You agree to use our facilities, equipment, and props responsibly, adhering to provided guidelines and ensuring they are returned in the condition they were received. External Noise: All efforts will be made to reduce any external noise, however, this cannot be guaranteed. 3. Cancellations and Rescheduling: Cancellations:Full refunds are provided for cancellations made more than a week (7 days) before your booking. 50% refunds are provided for cancellations made within a week(7 days) of your booking. No refunds are given for cancellations within 48 hours of your booking. Cancellation requests must be sent by email. Rescheduling:Rescheduling is allowed if requested at least 48 hours before your booking. Requests within 48 hours are treated as cancellations. 4. Conduct: Respectful Behavior: We have a zero-tolerance policy for rudeness, harassment, or disrespectful behavior towards staff or other clients. Consequences: Inappropriate behavior

Contact Details

• 8 Vine Street, Grantham, UK

  07984201594

  hello@yourbrandlab.co.uk